Cell Therapy Patient Operations: Creating a Positive Customer Experience
Time: 9:10 am
day: Conference Day One
Details:
- How can a Patient Operations role support cell therapy sites, and why is it critical to provide this level of support to sites?
- With multiple teams touching the cell therapy vein-to-vein process, it is critical that manufacturers provide support from apheresis to infusion
- A Cell Therapy Patient Operations team provides white glove service that differentiates from other manufacturers
